The Quill by Alta

Visitor and WAS a potential customer. Staff was uninviting, seen several bugs, lots of noise at night (internal and external) and they had my car towed during the tour. That was the straw that broke the camels back. Look elsewhere.

The Quill by Alta looks nice from the outside, but don’t let the appearance fool you. For a property that is barely over a year old, I’m extremely disappointed with the quality of the apartments and the overall resident experience. The cabinets, countertops, and flooring already show significant wear. Cabinets are warping, surfaces require constant cleaning and scrubbing just to keep them looking decent, and the finishes simply don’t feel like what you would expect from a relatively new “luxury” property.

My experience touring the Quill was completely disappointing from start to finish. First, the tour started late, and the staff member conducting it gave off the distinct impression that they were thoroughly bothered and inconvenienced by my request for a tour in the first place. Things only went downhill from there. While walking through the lobby, I witnessed the staff member behave rudely and dismissively toward a current resident who was simply asking a question. The lack of professionalism, basic courtesy, and helpfulness displayed was shocking to see.